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Physical Products FAQs

We offer a wide range of products, including gadgets, home essentials, and more.

Delivery times vary depending on your location. Typically, it takes 5-7 business days for most orders.

Yes, COD is available for select locations. You can check eligibility during checkout.

We offer a hassle-free return policy. If your product is damaged or defective, you can return it within 7 days of delivery for a full refund or replacement.

You can track your order status in the “My Orders” section of your Shop-karo account or by using the tracking link sent to your email.

Due to the nature of digital downloads, we cannot offer refunds once the product has been accessed or downloaded.

Yes, our templates come with a license for personal and commercial use unless otherwise stated.

Currently, we only ship within India. We are working to expand our shipping options to international locations in the near future.

If you receive an incorrect product, please contact our support team within 24-48 hours of delivery. We’ll arrange a replacement or refund at no additional cost.

Digital Products FAQs

Shop-karo is your go-to platform for purchasing high-quality physical and digital products, including gadgets, home essentials, eBooks, and templates.

You can reach us through our Contact Us page or email us at Contact@shop-karo.com.

We offer a variety of digital products such as eBooks, templates, courses, and other downloadable resources.

Once your payment is confirmed, you’ll receive a download link via email or in your account dashboard under “My Downloads.”

Yes, you can re-download your purchases anytime by logging into your Shop-karo account.

Due to the nature of digital downloads, we cannot offer refunds once the product has been accessed or downloaded.

Yes, our templates come with a license for personal and commercial use unless otherwise stated.

Payment & Security FAQs

We accept all major credit/debit cards, UPI, net banking, and wallet payments like Paytm and Google Pay.

 

Absolutely! Shop-karo uses industry-standard encryption to ensure all transactions are secure and confidential.

 

Yes, you can securely save your payment details for faster checkout. We use encryption to ensure your information stays safe.

 

No, we believe in complete transparency. The price you see at checkout is the final amount you pay, including taxes and delivery charges (if applicable).

 

If your payment fails, check your internet connection or card details and try again. If the issue persists, please contact our support team for assistance.

 

Yes, an invoice will be sent to your registered email address after your payment is successfully processed.

 

Yes, if there’s an ongoing cashback promotion, wallet payments are usually eligible. Check the offer details at checkout to confirm.

 

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