Shipping Policy
At Shop-karo, we are committed to delivering your orders promptly and efficiently. Please read our Shipping Policy to understand how we handle the shipment of physical products.
Shipping Coverage
We currently deliver to locations across India. If you are placing an order from a remote or non-serviceable area, we will inform you during the checkout process.
Shipping Charges
- Standard Shipping: Shipping charges are calculated based on the weight, size, and destination of the product. These charges will be displayed at checkout.
- Free Shipping: We offer free shipping on orders above ₹499 (if applicable).
Processing Time
- Order Processing: Orders are processed within 1-2 business days after payment confirmation.
- Shipping Time: Depending on your location, the estimated delivery time is 3-7 business days after the order is shipped.
Note: Orders placed on weekends or public holidays will be processed on the next working day.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with the tracking number and a link to track your shipment in real time.
Delivery Policy
- Delivery Attempt: Our delivery partner will make up to 2-3 attempts to deliver the product. If the delivery fails after multiple attempts, the package may be returned to us.
- Address Accuracy: Please ensure that the shipping address provided is correct and complete. Shop-karo is not responsible for delays caused by incorrect or incomplete addresses.
- Delivery Delays: While we strive to meet the estimated delivery timeline, unforeseen circumstances like weather, strikes, or logistical issues may cause delays. We will keep you informed in such cases.
Damaged or Missing Items
If your product is damaged during transit or if items are missing from your order, please contact our customer support within 48 hours of delivery at contact@shop-karo.in.
International Shipping
Currently, we do not offer international shipping.
Contact Us
For any questions or concerns regarding shipping, feel free to reach out to us:
- Email: contact@shop-karo.in
- Customer Support Hours: 10 AM to 7 PM (Monday to Saturday)
We’re dedicated to making your shopping experience seamless and enjoyable. Thank you for choosing Shop-karo!